OHIO PUBLIC LIBRARY INFORMATION NETWORK (OPLIN)
ONE HUNDRED FIFTY-SIXTH REGULAR MEETING of the BOARD OF TRUSTEES

Minutes — June 10, 2016

1. WELCOME and CALL TO ORDER

The one hundred fifty-sixth meeting of the Ohio Public Library Information Network (OPLIN) Board of Trustees was called to order at 10:04 a.m. on Friday, June 10, 2016 by Board Chair Becky Schultz at the OPLIN office in Columbus, Ohio.

Present were Board members: Jill Billman-Royer, Susan Brown, Karen Davis, Joe Greenward, Cindy Lombardo, Jamie Mason (at 10:25), Chris May, Travis McAfee, and Becky Schultz.

Also present were: Stephen Hedges, Laura Solomon, and Karl Jendretzky (OPLIN); Beverly Cain, Stephanie Herriott and Jamie Pardee (State Library); Doug Evans (Ohio Library Council); Tim Diamond and Larry Finnegan (CLEVNET); and Jeff Garringer.

2. APPROVAL OF THE AGENDA

The Chair requested that the first item under the Chair's Report ("Appoint Director search committee") be moved to the second item under New Business.

Susan Brown motioned to approve the agenda as revised; Jill Billman-Royer seconded. There was no further discussion, so the Chair called for a vote on the motion; all aye.

3. PUBLIC PARTICIPATION

The Chair called for public participation.

Tim Diamond, Chief Knowledge Officer of Cleveland Public Library, introduced himself and Larry Finnegan, Information Technology Director of Cleveland Public Library, representing the CLEVNET consortium. Tim summarized the history of CLEVNET and its relationship with OPLIN, and expressed gratitude for this extraordinary partnership based on mutual respect and understanding. Tim also noted that CLEVNET is a little nervous about the upcoming retirement of OPLIN Director Stephen Hedges, and urged the Board to do their best to find an adequate successor. Stephen Hedges noted that CLEVNET predates OPLIN, and that much of OPLIN was modeled on CLEVNET. Stephen thanked Tim for his remarks.

Beverly Cain announced that the State Library was beginning the process of doing a new evaluation and five-year plan for the Library Services and Technology Act (LSTA) grant program, and has released an RFP for a consultant to help with the process. She also reported that the federal LSTA budget is currently scheduled for a slight increase, though Congress has not finalized the budget. Beverly notified the Board that the Chief Officers of State Library Agencies (COSLA) organization is working toward revising the data collected nationally from libraries to gather more relevant data and make it available more quickly. This initiative is called "Measures That Matter," and some public libraries may be contacted to serve on the advisory committee.

Doug Evans reported that state revenues during the last few months have been less than they were projected to be, which means the Public Library Fund (PLF) is also distributing less funds to libraries. Doug noted that new federal overtime rules and the Ohio legalization of medical marijuana will both affect public library operations. Several other pieces of recent state legislation also affect libraries: an amendment to HB 390 now allows libraries to include local tax revenues in the calculation of their bond ratings; online voter registration is now possible; and the one-weekend sales tax holiday tested last summer is now permanent. Doug also reported that the Ohio Library Council (OLC) will be trying some workshops in Southeast Ohio next spring to replace the annual chapter conference. Library safety and security will be a focus of OLC education for all public libraries in the near future.

4. APPROVAL OF THE MINUTES of April 8 meeting

Karen Davis motioned to approve the minutes of the April 8 meeting as presented; Chris May seconded. There was no discussion, so the Chair called for a vote on the motion; all aye.

5. ACCEPTANCE OF THE FINANCIAL REPORTS

Jamie Pardee noted that Fiscal Services has been busy bringing the current fiscal year to a close, but there are no problems within the OPLIN budget. The budget for next fiscal year will probably be adjusted slightly in July to reflect projections based on this year's expenditures. The latest E-rate refunds are starting to arrive, but some may not get posted to accounts until next fiscal year. Jamie also pointed out that rent payments were doubled this year, due to an undetermined clerical error, so there will be no rent payments in the next fiscal year.

Doug Evans asked if the sponsorship funds for the OLC Convention would be reflected in next year's budget, and Jamie replied that was correct; the purchase order will be issued after July 1.

Karen Davis motioned to accept the Financial Reports; Susan Brown seconded. There was no further discussion, so the Chair called for a vote on the motion; all aye.

6. OLD BUSINESS

6.1. Ratify DAS MOU

Stephen Hedges reminded the Board of the discussion at the April 8 Board meeting of possible network configurations, during which he had mentioned the possibility of receiving a Memorandum of Understanding (MOU) proposal from the Department of Administrative Services (DAS) Office of Information Technology (OIT) for internet access services. Stephen had promised to pass any such proposal from DAS through the Executive Committee. He did receive a proposed MOU, but he did not remember his promise until after he had signed the MOU and sent it to DAS, so he immediately emailed the Executive Committee and offered to ask DAS not to countersign the MOU if any of them had objections. No objections were voiced, but Stephen would still like to discuss the MOU in an open meeting and get a vote to ratify it.

The Board discussion in April concluded with the understanding that the Board wanted to maintain: the OPLIN network core; OPLIN's ability to secure the network; the ability of OPLIN to respond quickly to network issues; and OPLIN's independence within OIT. Controlling costs was a secondary concern. Stephen feels the MOU does all of that. In essence, the MOU keeps the status quo in place for another year — including cost — with the option to extend the MOU for two more years in the next budget biennium, which will eliminate the need to put OPLIN internet access out to bid every year for E-rate purposes.

Jamie Mason asked about the effect on the budget of the single annual payment rather than monthly payments. Stephen replied that the annual payment should not be a problem, and he did not anticipate receiving an invoice until August at the earliest.

Jamie Mason motioned to ratify the Memorandum of Understanding with the Ohio Department of Administrative Services, Office of Information Technology, for internet access services; Jill Billman-Royer seconded. There was no further discussion, so the Chair called for a vote on the motion; all aye.

6.2. Discuss results of database purchase survey

Stephen Hedges reported on the survey conducted by OPLIN at the suggestion of the Content Advisory Committee (CAC) asking public library directors a few questions about their database purchases and usage. 108 libraries responded, which is an outstanding response rate, especially since some libraries that do not purchase databases decided not to answer any of the usage questions and skipped the survey entirely. Of the respondents, about 20% do not purchase any databases to add to the Ohio Web Library collection; Stephen noted, however, that some of these may actually be buying Novelist as part of their membership in the SEO or CLEVNET consortia, but may not think of that as a database purchase. About 40% of respondents purchase more than three databases, which would seem to indicate that libraries buying more than one database tend to buy more than a few, yet about two-thirds of respondents are spending less than $20,000 a year.

Of the libraries that are buying databases, about 40% buy Heritage Quest and some sort of auto repair database, about a third buy legal forms and directory databases, and about 30% have continued the Mango subscription which was dropped from the Ohio Web Library collection. When libraries were asked what patron questions they cannot answer, their answers reinforced these buying decisions; libraries that did not buy auto repair databases, for example, reported that patrons would ask for auto repair information and the library would be unable to respond.

When asked about the most and least useful databases (including those in the Ohio Web Library collection), about 25% mentioned Ancestry Library Edition first in their most useful list, but the EBSCOhost databases were also ranked highly, as were directory databases. The least useful databases mentioned — and there were not many — tended to be resources that have been owned outright by the Libraries Connect Ohio partners for many years and have old web interfaces.

Stephen offered a few observations after reviewing all the data, in no particular order. We should think very carefully before we stop providing high-quality genealogy resources to Ohio public libraries. People seem to turn to libraries only after they have tried to find what they want on Google, then they bring the impossible questions to the library. EBSCO still seems to be a useful foundation upon which to build a wider reference collection. And consortia and libraries in Ohio are not reluctant to purchase resources that are not in the base Ohio Web Library package, though that does create some disparity in the ability of libraries to fulfill requests for information, which should be a concern for OPLIN.

Stephen had no recommendations for action at this time, though he has started to review the RFP language for the next database selection process in late 2017. He believes there could be a way to change the list of subject requests to make sure there are bids in the subject areas important to public libraries.

Jill Billman-Royer asked how often requests to complete the survey were issued and if there had been any follow-up communication. Stephen replied that there was only one request sent out, since libraries were only given two weeks to respond, and he did send a brief summary of the most important findings out to all the library directors.

Travis McAfee asked if any of the questions dealt with the process of buying databases, since he had heard from some libraries that dealing with database vendors was sometimes unpleasant, with inconsistent pricing between libraries. Stephen replied that he was aware of that problem, but there were no questions in the survey in that area. Jill asked if the questions were structured with an opportunity to provide open-ended answers, and Stephen replied that they were, and there were many comments, especially to the question about the least useful databases.

Chris May asked if there were plans to send another survey with questions about staff database training and how usage statistics are collected and used. Stephen said there were no such plans, but he will ask the CAC for their opinions regarding a follow-up survey.

6.3. Discuss results of websites survey

Stephen Hedges started the presentation of the results of the library website survey by reminding the Board of discussion during the April planning meeting about the marketing of the website kits, during which it was decided to assess the current status of Ohio library websites. Laura Solomon led the OPLIN support team through a process of surveying the websites of 173 Ohio public libraries; metro library websites were not surveyed, and current website kit customers were skipped. Laura's survey looked for eight things: is the library's address on the home page?; is the library's phone number on the home page?; are the library's open hours on the home page?; is there a box for search terms on the home page?; is the Board of Trustees listed anywhere on the website?; is there a calendar (not a list) of events on the website?; is the website design responsive?; and does the website pass a Section 508 compliance test?

Laura Solomon explained that responsive web design is preferred to separate websites designed for mobile devices, and Section 508 compliance assures that a website is accessible to the visually impaired at a basic level. Only three websites passed a Section 508 compliance test. Laura also noted that two libraries still had no website at all. Stephen remarked that about a fifth of the population prefers to use a mobile device for internet now, so the high number (96) of websites that do not have a responsive web design is also concerning.

Stephen observed that in some cases, the library may have made a conscious decision to reject some of the practices checked by Laura's survey. Travis McAfee said that his library hosts so many events, for example, that the format of a calendar of events is awkward compared to a list, though his library's website provides both. In response to a question from Susan Brown, Laura clarified that she and the Support staff did not take the time to locate basic information about a library if it was not on their home page.

Stephen suggested that there is definitely a need for some education about good website design. As for the possibility of designing and selling "light" website kits, discussed at the April meeting, Stephen personally felt that the cost could not be lowered enough to be a compelling reason for a library to replace their current website. He noted, however, that OPLIN staff hold various opinions about offering such a kit or template. Finally, he pointed out that some of the libraries with the biggest problems do not participate in listservs or other normal channels of library communication.

Travis asked if OPLIN could provide libraries with a flat HTML webpage, but Karl pointed out that this would mean libraries could not make changes when staff or board members changed, unless OPLIN made the change for them. At some point it becomes easier to use a Drupal site, then the site would need the same basic upgrades and maintenance as the other Drupal sites.

Jamie Mason questioned if it was really OPLIN's responsibility to clean up library websites, considering the amount of technology leadership already coming from OPLIN. OPLIN has already made it widely known that the website kits are available.

Doug Evans and others noted that Laura's list of survey questions is a very clear, concise list of library website best practices, and there would be great value in distributing it to all libraries. Doug offered to use OLC communication channels to distribute a message including these best practices.

Cindy Lombardo pointed out the the cost of the standard website kits is so low, there's little point in trying to design a light version. Stephen will pursue providing increased education about website best practices, and if there is a resulting demand for some sort of light website kit, that can be reconsidered by the Board later.

6.4. Approve Strategic Plan

Stephen Hedges presented the current Strategic Plan with proposed additions and deletions in red type. Some of these changes were reviewed in April, others are new following discussion in April. Stephen explained each of the proposed changes and reviewed earlier discussions.

There was brief discussion of alignment between the goals in the Strategic Plan and the job goals of OPLIN staff. There was also some discussion as to whether some goals might be accomplished by hiring contractors.

Jill Billman-Royer motioned to approve the Strategic Plan as presented, with the substitution of the word "offer" for the word "provide" in the general description of the Technology Support Priority; Chris May seconded.

There was no further discussion, so the Chair called for a vote on the motion.

Recorded vote: Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Cindy Lombardo, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; and Becky Schultz, aye.

7. NEW BUSINESS

7.1. Discuss Director position description

Stephen Hedges provided copies of his position description (PD), with a couple of minor suggested changes. He remarked that the PD had not been revised since he started as Director ten years ago, but he felt it was still a pretty accurate job description.

Cindy Lombardo asked if the percentages of time expected to be spent on each category of job duties was realistic, and after some reflection Stephen replied that they were probably not accurate. Stephanie Herriott remarked that it was important that the percentages be accurate, to give candidates a good idea of the extent of some duties. More detailed information can be included in the job posting.

Susan Brown noted that there is no mention of the time spent assisting the Board with recruitment of new members. Cindy and Stephanie noted that it is important to provide the candidate with a good idea of the challenges of the job, though Stephanie noted the PD was not the best vehicle for that; interview questions might be better.

Stephen will calculate more accurate percentages of his time spent in various duties and will add assisting Board members with recruitment.

Susan pointed out that the PD does not explicitly say that travel is required. Cindy suggested that five years' experience would be a more appropriate requirement than three years, and there was general agreement. Susan and Jamie Mason suggested that the candidate should have an advanced degree and the experience, rather than "and/or," also to general agreement. Susan also cautioned that the degree should be from a "regionally accredited" institution.

Stephanie asked the Board if they planned to require a drug test or background check; if so, that should be stated in the job posting. Jamie speculated that the Board might want to require a credit check also, but Jamie Pardee pointed out that all monies are handled by the State Library. In response to a question, Stephanie advised the Board to eventually adopt a drug-free workplace policy, using a forthcoming state policy as a guide; Doug Evans noted that OLC will also be providing a guide to public libraries.

Stephanie also mentioned that the Board should decide if the new Director would be covered by the Teleworking Policy.

7.2. Appoint Director search committee

Stephen Hedges reminded the Board of some things regarding the Executive Director search committee that had been discussed at the April meeting. It had tentatively been decided that the search committee be limited to five people. There was some questions as to whether people other than current Board members could serve on the committee, and best practice seems to be that is OK so long as they are qualified and do not have an agenda. There was some concern about representation of library types on the committee, but Stephen pointed out that the committee will not be working on policies that affect the libraries, only acting on behalf of the Board to find a new executive. Stephen listed the people he knew of who had already expressed interest in being on the committee. Jill Billman-Royer pointed out that the duties of the search committee also need to be clearly defined.

Cindy Lombardo asked how committee members from outside the Board would be recruited and what the minimum qualifications would be. Travis McAfee asked if there was a compelling reason to include people from outside the Board. Jill noted that, while the search committee would do the interviews, the hiring decision would be made by the entire Board, so there is little reason not to include them. Joe Greenward suggested that the committee be limited to current and former Board members, so that everyone on the committee was familiar with OPLIN governance and administration. Jill wondered if the search committee could include some extra, non-voting people in the interview process.

If former Board members are invited to the committee, Jill suggested that the Board Executive Committee select the search committee members from the people who express an interest. Cindy suggested that people be asked to briefly state why they are interested in being on the committee, and Becky Schultz added that they should be made aware that they would be expected to attend all Board meetings until the committee's work is finished.

Jamie Mason asked if one of the four Board members who had expressed an interest should be appointed now as the chair of the committee, but that decision was deferred until the committee was established. Beverly Cain and Doug Evans pointed out that they believed the State Librarian was a member of the search committee the last time an OPLIN Executive Director was hired; Beverly confirmed that she would be interested in serving on the committee. Jamie suggested that with four interested Board members plus the State Librarian, there may be no need to recruit more people.

The Chair appointed Beverly Cain, Joe Greenward, Cindy Lombardo, Michael Penrod, and Becky Schultz to the ad-hoc Executive Director Search Committee.

7.3. Approve salary increases

Stephen Hedges explained that this is a repeat of Board action last year, when the state allowed 2.5% pay increases for state employees in fiscal years 2016 and 2017. The Board action last year only covered fiscal year 2016.

Jamie Mason motioned that, in that the biennium budget (HB 64) awards State of Ohio E-1 employees a 2.5% salary increase beginning on the first day of the pay period that includes July 1, 2016 and allows increases up to 2.5% for other exempt state employees, the Ohio Public Library Information Network (OPLIN) Board of Trustees, in accordance with the duties assigned by Ohio Revised Code Section 3375.66, approves adjusting the compensation of each OPLIN staff member to one that reflects a 2.5% salary increase for each employee beginning with the pay period that includes July 1, 2016; Cindy Lombardo seconded.

There was no further discussion, so the Chair called for a vote on the motion.

Recorded vote: Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Cindy Lombardo, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; and Becky Schultz, aye.

8. OPLIN DIRECTOR'S REPORT

Stephen Hedges provided an update on the DPLA Ohio LSTA-funded project that is coming to a close and beginning the transition to the "Ohio Digital Network" governance under the leadership of the State Library. Stephen now thinks OPLIN may have an active role in coordinating communications with public libraries. Stephen reported that Chuck Gibson's speech at the Community Breakfast for Worthington Libraries mentioned OPLIN several times, since the Northwest Branch that opened twenty years ago had the first OPLIN internet connection. He also reported on the Ohio History Day awards ceremony, at which he presented the Advanced Digital Researcher Awards. Finally, Stephen announced that the State Library Board had approved the LSTA grant to Libraries Connect Ohio to support the Ohio Web Library databases.

Regarding the OPLIN office activities calendar, Stephen highlighted his visit to Dayton for their Northwest Branch opening, Laura Solomon's presentation at the Massachusetts Library Association conference, and Karl Jendretzky's network support visits to the Preble County and Dayton libraries.

8.1. Library Services Manager report

Laura Solomon reported that the OPLIN website now includes a marketplace for additional modules for website kits, and that she recently added a module for creating website forms in response to demand from website customers. Because some modules are complex to manage, she has begun creating short instructional videos for them.

8.2. Technology Projects Manager report

Karl Jendretzky informed the Board that OPLIN is about to release another E-rate Form 470 to get bids on upgrading connections to fifteen libraries, seven of them to be upgraded to circuits faster than 100 Mbps. Karl reported there are 131 libraries using OpenDNS, with a number of CLEVNET libraries joining, and about 100 libraries using the SMS messaging system, with CLEVNET accounting for about 16% of that traffic. Karl has been working with Columbus Metropolitan Library to set up a second circuit at the main library using City of Columbus fiber. Karl described an upgrade to software and hardware at the network core, during which it was discovered that additional hardware will need to be upgraded, contrary to what the vendor had said; consequently the vendor is offering the needed hardware at a deep discount. Finally, Karl reported on the progress of upgrading servers and installing HTTPS on website kit servers.

8.3. Database usage

Stephen Hedges reported that database searches in May were about 10% above May 2015, and items viewed was about 10% below last May. He also noted that with one exception, items viewed over the past twelve months had not varied by more than 10% when compared with the same month in the previous year.

9. CHAIR'S REPORT

9.1. Ethics training

Board members were reminded that they should send their certificates of completion of required ethics training to Stephen Hedges for recording.

9.2. Resolution

Chair Becky Schultz recognized Joe Greenward to offer the following resolution:

WHEREAS, JAMIE MASON has been a member of the Board of the Ohio Public Library Information Network since November 2009, and WHEREAS, he has helped ensure the success of OPLIN by freely giving his time and energy for almost SEVEN years of service, and WHEREAS, he has provided additional service as the Chair of the OPLIN Board from July 2012 through June 2013, and WHEREAS, he has unfailingly contributed his valuable opinions to OPLIN Board and OPLIN Executive Committee deliberations, and WHEREAS, he has been a dedicated and active advocate for OPLIN throughout his tenure on the Board, and WHEREAS, his experience as the Technology Manager at the Avon Lake Public Library, and as Deputy Director and Director of the Rocky River Public Library gave him an important perspective on OPLIN and its services to libraries, NOW THEREFORE BE IT RESOLVED, that on the 10th day of June, Two Thousand and Sixteen, the members of the Board of Trustees of the Ohio Public Library Information Network recognize and acknowledge the considerable contributions made to public libraries and library service by JAMIE MASON during his exemplary tenure with this Board, and BE IT FURTHER RESOLVED, that the Board extends its most sincere thanks and appreciation to JAMIE MASON for his outstanding service as a member of this Board.

Jill Billman-Royer seconded the resolution. All aye.

The Board recessed at 12:26 p.m. and resumed discussions at 12:31 p.m.

10. EXECUTIVE SESSION

Susan Brown motioned to enter Executive Session to consider the compensation of a public employee; Jill Billman-Royer seconded.

Recorded vote: Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Cindy Lombardo, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; and Becky Schultz, aye.

The Board entered Executive Session at 12:32 p.m.

The Board returned from Executive Session at 12:37 p.m.

Susan Brown motioned to adjust the salary of Stephen Hedges to reflect the same 2.5% increase resolved earlier in the meeting for OPLIN staff; Jamie Mason seconded.

There was no further discussion, so the Chair called for a vote on the motion.

Recorded vote: Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Cindy Lombardo, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; and Becky Schultz, aye.

The Board expressed their appreciation to Stephen for his good work over the past year.

12. ADJOURNMENT

On motion of Karen Davis and second of Cindy Lombardo the Board adjourned at 12:40 p.m.

OHIO PUBLIC LIBRARY INFORMATION NETWORK (OPLIN)
ONE HUNDRED FIFTY-FIFTH REGULAR MEETING of the BOARD OF TRUSTEES
Annual Planning Meeting

Minutes — April 8, 2016

1. WELCOME and CALL TO ORDER

The one hundred fifty-fifth meeting of the Ohio Public Library Information Network (OPLIN) Board of Trustees was called to order at 9:05 a.m. on Friday, April 8, 2016 by Board Chair Becky Schultz at the OPLIN office in Columbus, Ohio.

Present were Board members: Jill Billman-Royer, Susan Brown, Karen Davis, Joe Greenward, Jamie Mason, Chris May, Travis McAfee, Michael Penrod, and Becky Schultz.

Also present were: Stephen Hedges, Laura Solomon, and Karl Jendretzky (OPLIN); Bill Morris, Stephanie Herriott, and Jamie Pardee (State Library); and Doug Evans (Ohio Library Council).

2. APPROVAL OF THE AGENDA

Karen Davis motioned to approve the agenda as presented; Jill Billman-Royer seconded.

Stephen Hedges noted that the Executive Session at the end of the meeting for the purpose of discussing the procedure for searching for a new OPLIN Director could be moved to the open meeting if the Board so desired. After brief discussion the consensus of the Board was to move this agenda item to the open meeting; Karen and Jill agreed to change their motion to approve the agenda as amended.

The Chair called for a vote on the motion; all aye.

3. PUBLIC PARTICIPATION

The Chair called for public participation.

Doug Evans provided an update on Public Library Fund (PLF) revenue, which is meeting projections. The Ohio Library Council (OLC) is busy hosting Chapter Conferences around the state and also preparing for OLC Legislative Day on April 13. This year the Legislative Day will feature a press conference announcing the results of a return-on-investment study of Ohio public libraries. The new OLC Communications Director is using social media to keep people informed about these OLC events.

In response to a question, Doug reported that the new OLC website has been favorably received by the libraries.

4. APPROVAL OF THE MINUTES of February 12 meeting

Susan Brown motioned to approve the minutes of the February 12 meeting as presented; Chris May seconded. There was no discussion, so the Chair called for a vote on the motion; all aye.

5. ACCEPTANCE OF THE FINANCIAL REPORTS

Jamie Pardee presented the Financial Reports as of March 31. Expenditures look normal after three quarters of the fiscal year. Ohio Office of Information Technology (OIT) charges for the entire year are less than budgeted and have already been paid. About 37% of the budget remains for the last quarter of the year.

Michael Penrod motioned to accept the Financial Reports; Travis McAfee seconded.

Stephen Hedges asked if the fees payment to the Ethics Commission indicated that all the Board members had already submitted their annual financial statements; Jamie replied that those fees are invoiced regardless of the submission of financial statements and any late penalties would be invoiced later. Stephen also reported that the $6,000 "Consultant" budget item refers to the grant match for the DPLA Ohio project, and that it might be carried over into next fiscal year.

There was no further discussion, so the Chair called for a vote on the motion; all aye.

6. REPORTS ON STATUS OF OPLIN SERVICES

6.1. Network

Stephen Hedges introduced a document provided by Karl Jendretzky by clarifying that it had been prompted by the need to make decisions about the OPLIN network topology for E-rate purposes. The document explored several ways to configure the network since the current Internet access arrangement through OIT did not seem to be possible in the future. After Karl had prepared the document, however, Stephen had a meeting with OIT and it now appears that OIT may offer a multi-year contract for the current Internet access arrangement after all. Since it is not certain that a contract will be offered, that possibility has not been included in the document, but should be included in Board discussion.

Karl explained the five options in the "Network Possibilities" document: 1) Internet access outside OIT, with our bandwidth going directly to an Internet provider instead of passing through an OIT router first; 2) full state of Ohio OneNet migration, with all circuits routed through OARnet and the current OPLIN core hardware gone; 3) keeping the OPLIN network core, but phasing out OIT, so OPLIN would take over or contract for all network management services currently purchased from OIT; 4) purchasing Internet service at each library site directly from the vendor servicing that site, thus breaking up the OPLIN core; and 5) dissolving the OPLIN network entirely, letting libraries make their own arrangements for Internet connections. An online document provided to the Board before the meeting listed the "pros" and "cons" of each possibility, and Karl also summarized these verbally.

Stephen provided some financial background on the possibilities. Splitting the current Internet access arrangement so that network supervision stayed with OIT but bandwidth moved to another vendor would eliminate most of the E-rate discount OPLIN currently receives for Internet access. There were a few questions about this, so Stephen explained the details of the current OPLIN E-rate discounts.

Susan Brown recalled that the Board had decided to try OneNet at two libraries several months ago; Karl reported that OARnet never acted on that request.

Michael Penrod pointed out that the Internet traffic from public libraries is very different from other state government traffic, and he saw value in keeping the public library Internet traffic separate and independent.

Karl noted that problems with the network management seem to be aggravated when there are too many people and layers of bureaucracy involved; some of the network possibilities he had described could be worse than the current situation.

Travis McAfee expressed a concern that some of the network possibilities would remove the current security protections on the OPLIN network. Travis felt it was important to keep the network configured in such a way that the network core and the network security precautions could be retained. Cost considerations would come after that.

Susan noted that major changes to the network may not be a good idea right now, with Stephen planning to retire in a little more than a year, and Karl confirmed that most of the possible changes would take years to complete. Stephen suggested, however, that it should not matter who the OPLIN Director is; that person is charged with doing whatever the Board decides should be done.

Several Board members noted that the current network topology may not be ideal, but it also is not broken. Stephen summarized that his understanding is that the Board wants to keep the network core, keep the network secure, make sure OPLIN can respond quickly to network problems, and keep the network independent. Michael Penrod noted that the collaborative nature of OPLIN is also important. Other Board members expressed concerns with any plan that would break up the OPLIN network core.

Since discussion of network topology was abating, Stephen now asked Karl to describe the current situation with libraries wishing to implement Voice-over-IP (VoIP) telephone service over the OPLIN network using the state contract with Cincinnati Bell Technology Solutions (CBTS).

Karl reported that OIT has ordered 10 Gbps and 100 Gbps hardware to add to the OPLIN core to be able to support CBTS VoIP on the OPLIN network. Columbus Metropolitan Library has been waiting for this VoIP service for some time, so their traffic has been diverted to a separate port until the new core hardware can be installed. Stephen noted that this new hardware cost OIT several hundred thousand dollars, and the hardware will upgrade the OPLIN core to be able to handle much more traffic in the future. Susan Brown remarked that it was good to see this kind of effort from OIT.

Karen Davis asked if network neutrality was an issue in any of the network possibilities the Board had been discussing, particularly those that depended heavily on commercial Internet service providers. Karl replied that net neutrality is generally only an issue with consumer-grade connections, not the enterprise-grade connections libraries use. So long as OPLIN keeps its network core, it should be easy enough to switch service if net neutrality becomes an issue.

Stephen reiterated that it is the Board's desire to keep the network responsive and independent, and that it is very important to keep the OPLIN core. If the core is maintained, it becomes easier to address security and any other issues that arise.

6.2. Databases

Stephen Hedges reported on the February meeting of the Content Advisory Committee (CAC). The primary point of discussion was the method for selecting the databases, since some of the Ohio Web Library databases are of little interest to public libraries. From the CAC's discussions, it became clear that there is a need for better communication about the collaborative nature of the selections.

The CAC wondered if the RFP for the databases could be altered to place emphasis on databases of interest to public libraries, perhaps even asking for quotes for public libraries only. To find out what public libraries want, the CAC proposed a survey of libraries asking a few questions about their database purchases: What online resources are you currently purchasing?; What is your budget for such purchases?; What types of requests for information are you unable to satisfy?; What online resources (up to 10) do you consider indispensable?; and What online resources do you have now, including those in the Ohio Web Library, that you feel are not useful?

Stephen asked the Board if anyone had any objections to issuing this survey. There was none.

Michael Penrod noted that some consortia, such as SEO, also buy databases for their members. Stephen will therefore contact the consortia directly for information about their purchases.

Stephen had shared database usage statistics with the CAC, and now shared them with the Board. Over the last ten months, usage has stabilized, with article views in particular being almost identical with the same month in the previous year. In fact, averaged over the last ten months, searches are up 2% and article views up 1½%. Stephen also shared a report he found yesterday from Ithaka S+R indicating that college faculty nationwide are also starting to use library online resources a little more often when starting their research.

6.3. Website kits

Laura Solomon reported that there are currently 72 website kits in use, a number which has remained fairly steady over the past year, after the Board's decision to stop promoting them. That has allowed Laura do some some work on the websites that she had not had time to do before. All of the upgrades to Drupal version 7 have been completed, and Laura has also been implementing several new features, which she described for the Board. One of the most important has been drop-down menus that work with screen readers for the visually impaired. At the request of some website kit customers, she is now working on style guidelines for library staff maintaining site content, and has also been providing some refresher training for long-time website kit customers.

Stephen Hedges noted that Laura and Karl Jendretzky have also been implementing the HTTPS protocol for secure website communications in all the kits. A couple of customers had requested this encryption and Stephen decided it was important to use this protocol on all the website kits.

Stephen asked the Board if the website kits should be promoted to libraries again. He reminded the Board that the original intent of offering the website kits was to improve the quality of Ohio public library websites. The Board felt that there was still a need for the website kits; Travis McAfee suggested that the decision of whether or not to promote the service depended on staff time resources, and thus would be a management decision.

Doug Evans asked if promotion of the kits could be targeted to libraries that have either no website or a poor website lacking essential information. He noted that OLC encounters several such libraries in the course of their work. Several Board members remarked on the growing movement toward requiring that information about public institutions be available online. Managing a full website kit, however, may be beyond the staff resources of some libraries; Jill Billman-Royer suggested that a simpler webpage may be what they need.

Laura will do another survey of public library websites and report on her findings at the next Board meeting.

6.4. ExploreOhio

Stephen Hedges explained that the ExploreOhio website is the last of the link directories that comprised the original OPLIN website, this directory containing links about things in Ohio. Despite technology upgrades, it is still a link directory, and someone has to maintain the links manually. Usage statistics show that it is seldom used, mostly from library websites that include a link to it. Stephen questioned the wisdom of putting effort into maintaining the site, and suggested it be taken down. The Board agreed and had no objections to discontinuing the ExploreOhio website.

The Board recessed at 10:38 a.m. and resumed discussions at 10:54 a.m.

7. APPROVE CHANGES TO STRATEGIC PLAN

Stephen Hedges presented the current Strategic Plan with a few suggested changes. He noted that the Ohio Administrative Code, in the section governing the State Library, states that OPLIN will provide the State Library with a strategic plan following guidelines provided by the Department of Administrative Services (DAS). Stephen has seen no such guidelines and could find none online, but he did find a copy of the DAS strategic plan, and noted that the primary difference between it and the OPLIN strategic plan is the use of the term "Priorities" where the OPLIN plan uses the term "Goals." Accordingly, the biggest change in the presented plan is that change in terminology, with some measurable goals added to the end of each Strategies section. Stephen described these added goals.

Susan Brown noted that the goal to "support at least one digitization project in each budget biennium" depended on the existence of digitization projects to support. After brief discussion, it was decided to support digitization projects "regularly" instead.

Stephen noted that OPLIN staff had discussed the database marketing strategies that called for OPLIN to provide database training and database promotional materials. There is a feeling that this should be the responsibility of the database vendors. Michael Penrod noted that the promotional materials OPLIN currently provides are more useful than the materials available from vendors, and they promote the entire Ohio Web Library collection rather than specific databases.

In regards to training, Stephen stated that OPLIN seldom does training on database usage. Susan responded that OPLIN does provide opportunities for librarians to learn about the databases, even if it is only by linking to training done by others. Joe Greenward suggested removing some language and Becky Schultz suggested combining the training and promotion Strategies.

Michael asked if OPLIN had ever had to apportion Internet access, one of the Strategies for the Internet Access Priority; Stephen replied that this had never been necessary. Since a limitation on bandwidth based on financial ability is mentioned elsewhere in the plan, the Board felt this could be removed.

Stephen noted that OPLIN has not been presenting programs about Internet connections at conferences, as specified in another Strategy. Karen Davis suggested adding "as needed" to the language of that Strategy.

Susan remarked that current wording of the E-rate Strategy seemed to commit OPLIN to always file E-rate applications, though in some cases it may be best for the libraries if OPLIN did not E-rate some services. She suggested that the language of this Strategy be revised to make it clear that E-rate would be used when it was to the advantage of the OPLIN network.

Stephen will bring a revised version of the Strategic Plan incorporating these suggestions to the June Board meeting.

8. OLD BUSINESS

8.1. Approve policy manual

Stephen Hedges stated that during the February Board meeting, the Board had suggested that he prepare a complete policy "manual" for Board review at the April meeting or as soon as possible thereafter, paying special attention to removing procedures from policies. To that end, Stephen provided a packet of all current OPLIN policies divided into four groups: policies that he recommends for rescindment; policies that he recommends be combined into new policies; policies that he feels need revision (further subdivided by the extent of the revisions); and policies that he feels need no changes.

Stephen explained that the Bylaws require a special procedure to change, and probably need no change anyway, so he suggested that document be excluded from the current discussion. He also pointed out that the "Legal Perspective" on Internet materials harmful to juveniles was a document prepared by OLC's legal counsel in 1997, not an OPLIN policy, and suggested it be linked from the OPLIN website for information purposes, not as an OPLIN policy. All of the remaining "policies" were open for discussion.

The Board began by considering four policies recommended for rescindment.

Stephen noted that the "Policy on Acceptable Public Library Staff & Trustee Use of OPLIN" actually seems to be an old strategic plan, with a final section about email accounts that is no longer relevant. The "OPLIN E-List Guidelines" is listserv user information that should be posted on the listserv website instead of being contained in a policy. Both the "OPLIN Guidelines for Libraries Offering Patron Access to the Internet" and the "OPLIN Sample Policy: Patron Access to the Internet" are outdated; any requirements in them have been superseded by the Ohio Revised Code, and the recommendations, intended for libraries offering public Internet access for the first time, are no longer needed.

Michael Penrod motioned to rescind the "Policy on Acceptable Public Library Staff & Trustee Use of OPLIN," the "OPLIN E-List Guidelines," the "OPLIN Guidelines for Libraries Offering Patron Access to the Internet" and the "OPLIN Sample Policy: Patron Access to the Internet"; Jill Billman-Royer seconded.

There was no further discussion, so the Chair called for a vote on the motion.

Recorded vote: Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; Michael Penrod, aye; and Becky Schultz, aye.

Next the Board considered two policies recommended for limited revisions.

Stephen thought that the "Policy in Regard to Library E-list Hosting Service" should have the last paragraph removed, since it referred to outdated technology and services that libraries could acquire elsewhere for negligible cost, but otherwise he felt that the policy should be unchanged, since several library groups still use the OPLIN listserv hardware and software.

Susan Brown questioned the wisdom of the language that specified that OPLIN "will train" list moderators. Michael Penrod asked if the current list moderators ever contact OPLIN, and Stephen replied they do not.

Joe Greenward pointed out that having such a policy could require OPLIN to provide listserv services for any library groups that requested them in the future, and such services are now available elsewhere for negligible cost.

Jamie Mason motioned to rescind the "Policy in Regard to Library E-list Hosting Service"; Susan Brown seconded.

There was no further discussion, so the Chair called for a vote on the motion.

Recorded vote: Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; Michael Penrod, aye; and Becky Schultz, aye.

Stephen presented the "Policy on Public Library Use of OPLIN" with the numbered item about public email accounts struck out, since it is no longer relevant.

Michael wondered if the Ohio Revised Code language duplicated this policy, but Stephen explained that the Code is not as specific as this policy.

The Board discussed some of the wording of the policy and suggested changing "worldwide Internet" to "Internet" and "obscene and illegal materials" to "obscene and/or illegal materials," as well as deleting the item about public email accounts.

Michael Penrod motioned to accept all of the suggested changes to the "Policy on Public Library Use of OPLIN"; Travis McAfee seconded.

There was no further discussion, so the Chair called for a vote on the motion.

Recorded vote: Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; Michael Penrod, aye; and Becky Schultz, aye.

The Board recessed for lunch at 11:48 a.m. and resumed discussions at 12:37 p.m.

Next the Board considered several policies recommended for consolidation into new policies.

Stephen felt that some parts of the "Statements Regarding OPLIN Participation & the Requirements of CIPA" are fairly important policy statements about local control of Internet access policies, but the rest of the policy is really procedure, and too specific. He proposed moving the local control policy statement into a new "Network Administration" policy along with another general statement about requesting information from libraries each year for E-rate purposes only.

Stephen also felt that the "OPLIN Community Good Neighbor Policy" is actually a list of procedures, not a policy. He proposed using some language from the end of the document to make a policy statement saying OPLIN proactively take steps to neutralize malicious activity on the network, and move that statement into the proposed "Network Administration" policy.

Stephen then argued that the "OPLIN Security Procedures" is also a list of procedures, not a policy, and he proposed that it be condensed into a policy statement within the proposed "Network Administration" policy.

Finally, Stephen presented the proposed new "Network Administration" policy built from components of these three old policies. He recommended that the old policies by rescinded and that the new "Network Administration" policy be adopted.

Michael Penrod motioned to rescind the "Statements Regarding OPLIN Participation & the Requirements of CIPA," the "OPLIN Community Good Neighbor Policy" and the "OPLIN Security Procedures," and that the new "Network Administration" policy be adopted; Jill Billman-Royer seconded.

There was no further discussion, so the Chair called for a vote on the motion.

Recorded vote: Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; Michael Penrod, aye; and Becky Schultz, aye.

Stephen turned next to two policies about the OPLIN website. The "OPLIN Web Site Privacy Policy" was written when the OPLIN website hosted links to information databases and was regularly visited by the general public. Most of the "OPLIN Disclaimer" was also useful when the OPLIN website was the public gateway to the information databases, but is no longer really relevant, with the exception of the last paragraph. Stephen proposed incorporating some of this material into the Privacy Policy and renaming it as "Website Policy," which he presented for Board approval.

Stephen clarified that this policy would be linked from the bottom of the OPLIN website home page, as well as from the Policies webpage, in conformance with current best practices for websites.

Susan Brown motioned to rescind the "OPLIN Web Site Privacy Policy" and the "OPLIN Disclaimer," and that the new "Website Policy" be adopted; Chris May seconded.

There was no further discussion, so the Chair called for a vote on the motion.

Recorded vote: Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; Michael Penrod, aye; and Becky Schultz, aye.

Next the Board considered the "Policy on OPLIN Sponsorship of Events Planned by Others," which Stephen had recommended for major revision. Stephen noted that this is a useful policy, but too detailed and with specific information that is outdated. He provided a proposed shorter version.

Michael Penrod motioned to approved the proposed revision of the policy on "OPLIN Sponsorship of Events Planned by Others"; Susan Brown seconded.

There was no further discussion, so the Chair called for a vote on the motion.

Recorded vote: Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; Michael Penrod, aye; and Becky Schultz, aye.

Next the Board reviewed two policies governing OPLIN office operations that were recently approved by the Board. Stephen explained that the policy on "Office Use of Internet, Email and Other IT Resources" was adopted in June 2015 to comply with a DAS directive, and the "Teleworking Policy" was extensively revised in February 2015. No changes were suggested for either policy.

Next the Board considered the current "Records Policy," which Stephen considered inadequate. It is simply a statement placed on the OPLIN website by Stephen when he became involved in working with the State Library on a records retention schedule, and now he feels this statement is inadequate. He proposed that it be replaced with a Board-approved policy stating how OPLIN will comply with state open records laws, and he provided a draft of such a statement.

Karen Davis motioned to approved the proposed "Records Policy"; Michael Penrod seconded.

Jill Billman-Royer suggested that the policy also name the OPLIN Director as the OPLIN records management officer. Karen and Michael revised their motion to include this statement.

There was no further discussion, so the Chair called for a vote on the motion.

Recorded vote: Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; Michael Penrod, aye; and Becky Schultz, aye.

Next the Board considered four policies not recommended for any changes.

Stephen argued that no changes were needed to the "Policy on the Provision of Network Services by OPLIN to Public Libraries," the "Policy on Internet Connections to Library Systems That Have Merged," the "Policy on Extending OPLIN Connections Beyond the Library" and the policy on "Public Libraries that Withdraw from OPLIN Network Services." He felt that all four were up to date and relevant. The Board agreed with this assessment.

Next the Board considered the "Procedures for local library compliance with OPLIN policy to control access to obscene or illegal materials as defined in the Ohio Revised Code." Stephen felt that this is a list of outdated procedures without any real policy statement. OPLIN does need a policy about this, however, since the Ohio Revised Code says the OPLIN Board "shall adopt a policy that requires each participant to establish and enforce procedures designed to keep juveniles who use the participant's services from having access to materials or performances that may be obscene or harmful to juveniles and to keep persons who are not juveniles and who use the participant's services from having access to materials or performances that may be obscene." Stephen proposed that the procedural details be summarized and added to a policy statement using the Revised Code wording. He provided a proposed revision

Michael Penrod motioned to approved the proposed revision of the policy on "Controlling access to obscene or harmful materials"; Chris May seconded.

There was no further discussion, so the Chair called for a vote on the motion.

Recorded vote: Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; Michael Penrod, aye; and Becky Schultz, aye.

Finally, the Board reviewed the policy on "Information Technology Security Management," which was written to conform to State of Ohio security policies, and is very thorough. It directs internal OPLIN IT security and does not specifically address the security of the network connections to public libraries, which would be covered by the new "Network Administration" policy. The Board did not recommend any changes.

9. NEW BUSINESS

There was no new business to come before the Board.

10. OPLIN DIRECTOR'S REPORT

Stephen Hedges remarked that most of the OPLIN activities since the last Board meeting had been or will be discussed in other agenda items, but he did provide an update on the DPLA (Digital Public Library of America) Ohio project, which is nearing the end of the one-year grant period. The DPLA Service Hub that results from the project probably will be called the "Buckeye State Network." The current timeline calls for submitting the Ohio application to DPLA on June 30. Several members of the Steering Committee will be attending DPLAfest in late April to talk with representatives from other Service Hubs. Stephen also described the current discussion regarding public library representation on the governing committees.

Regarding the OPLIN office activities calendar, Stephen highlighted website kit refresher training done by Laura Solomon and Karl Jendretzky's visits to a number of libraries to investigate network issues. Stephen also reported that he had done a presentation on DPLA at the OLC Northeast Chapter Conference, and had attended a conference on the Future of Libraries in the Digital Age hosted at Ohio State University. Finally, he reported that the E-rate Form 471 workshop had been successfully hosted at the OPLIN office, since space was not available at the State Library.

10.1. Library Services Manager report

Laura Solomon reported on her attendance at the Computers in Libraries conference in Washington DC. She is currently reviewing Drupal security for all of the website kits, and is also making some revisions based on usability recommendations from the Nielsen Norman Group.

10.2. Technology Projects Manager report

Karl Jendretzky noted that he has recently been getting more involved in trouble-shooting networks in smaller libraries and changing their router configurations to be able to remotely control some aspects of their networks. He also reported that the SMS messaging service has been growing by about 3% every month. Karl has been spending time moving servers to new virtual servers and simplifying the processes for recovering from failures. He reported that five CLEVNET libraries have been added to the OpenDNS service, and he expects more now that we have the new licensing. Finally, Karl reported that a failing 10 Gbps card has been removed from the OPLIN core router. In response to a comment from Stephen Hedges, Karl described the office VoIP system and reported that it has been performing well.

11. CHAIR'S REPORT

11.1. Report from Nominations Committee

Becky Schultz asked Jamie Mason to present the report from the ad hoc Nominations Committee.

Jamie reported that the Nominations Committee had met by phone and considered eight strong candidates for the one OPLIN Board seat opening at the end of June. In considering the Board demographics, the committee looked ahead to next year when the Board would be losing both of the current representatives from small libraries. It is the recommendation of the committee that the OPLIN Board request that the State Library Board appoint Jeff Garringer from the Pickaway County District Public Library to the OPLIN Board, and that the request also include re-appointment of Cindy Lombardo, Joe Greenward and Michael Penrod to the Board.

Jill Billman-Royer asked if Jeff Garringer had been a candidate for the Board before, and Stephen Hedges replied that he had.

Jamie pointed out that in two years the Board will lose both public library trustees. Stephen pointed out that next year, the Board would lose not only the small library representatives, but also the only representatives from southeast Ohio.

The Chair called for a vote on adoption of the Nominations Committee recommendation; all aye.

Stephen will present the Board's request at the May 19 meeting of the State Library Board.

11.2. Director's evaluation process

Becky Schultz called attention to the Director's evaluation spreadsheet that had been distributed to the Board. Stephen Hedges remarked that he had reviewed the spreadsheet and felt that it is still a good evaluation tool, covering the job duties of the OPLIN Director.

Becky asked Susan Brown to collect the completed spreadsheets from the Board and collate them for the next Board meeting.

11.3. Ethics training reminder

Becky Schultz reminded the Board that everyone is required to complete the online training available from the Ohio Ethics Commission. Stephen Hedges asked that Board members send him a copy of their training completion certificates so he can record that training has been completed.

11.4. Director search process

Becky Schultz initiated a discussion of the process for searching for a new OPLIN Director to replace Stephen Hedges when he retires next year. Stephen distributed information about the search process that was used when he was hired in April 2006. He noted that the search committee was formed in May 2005, but the search process did not really start until September, following some meetings about the future direction of OPLIN. Stephen reported that Stephanie Herriott had already begun to lay the foundation for hiring a new Director.

Stephen suggested that October may be a good date for advertising the position and asked for Stephanie's opinion. Stephanie pointed out that there was no limitation on how long the position could stay posted, and reminded the Board that the Governor's office would also need time to formally approve the appointment of a new Director, so she felt the sooner the process is started the better. Stephen also asked Stephanie about the candidate interviews, which were done by the entire Board last time, and Stephanie replied that the better practice is to have the search committee handle all aspects of the search, including the interviews, with regular feedback from the entire Board. Stephanie also noted there did not appear to be any EEO component in the last search process.

Stephen remarked that the search committee included five Board members last time, and Stephanie felt this number was "more than enough." Jill Billman-Royer noted that the OPLIN Board represents the demographics of the Ohio public library community pretty well, and would have oversight over the process, so a large committee should not be needed.

Jill wondered if the search committee had to be limited to Board members, and ensuing discussion brought consensus that there was value to having non-Board members on the committee. Jill suggested that a first step would be to determine who was interested in serving on the committee and if anyone from outside the Board would be asked to serve.

Joe Greenward and Michael Penrod volunteered to serve on the search committee. In response to a question from Jill, Stephanie replied that the search committee did not need to be filled today, that there was time for people to think about it and appoint the committee at the next Board meeting. Stephen asked that Board members share their thoughts with him about committee membership.

Susan Brown and Stephanie had some questions about the timing and content of the Director's evaluation. Stephanie noted that all state employees now must be evaluated on their "Customer Focus" competency. Stephen will revise the spreadsheet and send it to Board members.

Michael Penrod asked Stephen if his job description had been revised since he was hired; Stephen replied that it had not. Michael asked that Stephen review it and bring suggested changes to the next meeting.

12. ADJOURNMENT

On motion of Karen Davis and second of Susan Brown the Board adjourned at 1:50 p.m.

OHIO PUBLIC LIBRARY INFORMATION NETWORK (OPLIN)
ONE HUNDRED FIFTY-FOURTH REGULAR MEETING of the BOARD OF TRUSTEES

Minutes — February 12, 2016

1. WELCOME and CALL TO ORDER

The one hundred fifty-fourth meeting of the Ohio Public Library Information Network (OPLIN) Board of Trustees was called to order at 10:00 a.m. on Friday, February 12, 2016 by Board Chair Becky Schultz at the OPLIN office in Columbus, Ohio.

Present were Board members: Marty Beets, Jill Billman-Royer, Susan Brown, Karen Davis, Joe Greenward, Jamie Mason, Chris May, Travis McAfee, Michael Penrod, and Becky Schultz.

Also present were: Stephen Hedges, Laura Solomon, and Karl Jendretzky (OPLIN); Bill Morris, Stephanie Herriott, and Jamie Pardee (State Library); and Doug Evans (Ohio Library Council).

2. APPROVAL OF THE AGENDA

Jill Billman-Royer motioned to approve the agenda as presented; Michael Penrod seconded. There was no discussion, so the Chair called for a vote on the motion; all aye.

3. PUBLIC PARTICIPATION

The Chair called for public participation.

Doug Evans provided an update on Public Library Fund (PLF) revenue and libraries with levies on the March ballot. He noted that Ohio Library Council (OLC) Chapter Conferences begin in March, and that OLC Legislative Day will be held on April 13 and will include a press conference this year. Finally, he announced that the new OLC website is now expected to launch next week.

4. APPROVAL OF THE MINUTES of December 11 meeting

Jamie Mason motioned to approve the minutes of the December 11, 2015 meeting as presented; Michael Penrod seconded. There was no discussion, so the Chair called for a vote on the motion; all aye.

5. ACCEPTANCE OF THE FINANCIAL REPORTS

Jamie Pardee presented the Financial Reports as of January 31 and noted that both revenue and expenditures are very close to what they should be seven months into the fiscal year. She did call attention to the low expenditure for telecommunications services from the Office of Information Technology (OIT), noting that OIT is switching to annual billing and the bill was received after January 31. Stephen pointed out that the amount of the bill, which was based on last year's total expenditure, was less than budgeted.

Michael Penrod motioned to accept the Financial Reports; Chris May seconded. There was no discussion, so the Chair called for a vote on the motion; all aye.

6. OLD BUSINESS

6.1. Approve Extending OPLIN policy

Stephen Hedges distributed a copy of the current "Policy on Extending OPLIN to Other Institutions," a copy of the current policy with extensive changes marked to convert it to a "Policy on Extending OPLIN Connections Beyond the Library," and a clean copy of the proposed revised policy. He reminded the Board of discussions related to this policy at the October and December meetings, and of the Board request that he bring a recommended policy to them at this meeting.

Stephen explained that his review of the previous discussions clarified that there were two issues that needed to be addressed by this policy: the sharing of OPLIN connections with other institutions; and the sharing of OPLIN connections with the general public outside the library premises. The Board had not seemed to support any change in the current policy regarding sharing OPLIN connections with other institutions. On the other hand, the Board discussions seemed to favor sharing OPLIN connections with the general public outside the library. Stephen also noted that the wording of the Ohio Revised Code language regarding OPLIN seemed to support these positions, so he tried to incorporate them into the proposed policy revision.

The policy proposal was reviewed by other OPLIN staff, with particular discussion about the best ways to enforce the prohibition against sharing an OPLIN connection with other institutions. The results of the staff discussions are included in the proposal.

Jamie Mason motioned to accept the revised policy as presented; Michael Penrod seconded.

After discussion, Jill Billman-Royer motioned to amend the policy by replacing "should remember two things" with "shall accept two conditions"; Susan Brown seconded.

The Chair called for a vote on the amendment; all aye.

There was no further discussion of the amended policy, so the Chair called for a vote on the original motion.

Recorded vote: Marty Beets, aye; Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; Michael Penrod, aye; and Becky Schultz, aye.

6.2. Report on OpenDNS licensing

Stephen Hedges noted that at the last meeting there had been discussion of acquiring licenses for public libraries to use a more sophisticated product from OpenDNS for Internet filtering, but no quote had been received from OpenDNS at that time, so this item was held over for action at this meeting. After the December meeting, however, OpenDNS agreed to provide the better product to Ohio public libraries at no additional cost. Therefore no action by the Board is needed.

6.3. Report on OIT Network Services MOU

Stephen Hedges communicated to OIT the Board's December decision to decline the Memorandum of Understanding with OIT for billing Internet access costs, explaining to OIT the Board's concern that accepting the MOU at this time would leave OPLIN ineligible for E-rate reimbursements of OIT costs. It was Stephen's previous understanding that OIT would make a different proposal to the Board, but instead they have simply issued an invoice for all costs for fiscal year 2016. Since this does not involve any contractual agreement, the E-rate reimbursement is not endangered and no action by the Board is needed.

7. NEW BUSINESS

7.1. Approve sponsorship of OLC Convention and Expo

Stephen Hedges distributed a letter from Lori Hensley, Director of Education and Events for the Ohio Library Council, offering the opportunity for OPLIN to again be a Platinum Sponsor ($10,000) of the OLC Convention and Expo in September. The contribution would offset Internet access fees at the venue and allow OLC to provide several Internet computers and a device charging station for conference attendees. OPLIN would be acknowledged on conference materials and signage and would receive free space and electricity service in the exhibit hall, as well as meeting space for the annual OPLIN update.

Susan Brown motioned to provide $10,000 to OLC for Platinum level sponsorship of the OLC Convention and Expo; Michael Penrod seconded.

In discussion of the motion, there was a request for clarification concerning the name of the annual update session, formerly called the "Stakeholders Meeting," and the expected attendees. There was also a concern voiced that this expenditure might be viewed as a violation of state agency spending rules, since the motion does not specify how the funds would be used, but Stephen noted that the expenditure is really for one item — sponsorship of a convention — and is not a commitment to pay for other itemized costs.

There was no further discussion, so the Chair called for a vote on the motion.

Recorded vote: Marty Beets, aye; Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; Michael Penrod, aye; and Becky Schultz, aye.

7.2. Discuss simplification of OPLIN policies

Stephen Hedges presented a document listing all of the current OPLIN policies, which are currently located in different areas of the OPLIN website and are difficult to find. With this one page listing, however, it becomes clear that some policies have not been reviewed for a long time and may either need to be changed or rescinded. For example, the "OPLIN Disclaimer" deals with the OPLIN website when it was the public gateway to the information databases, so it is now obsolete. Stephen discussed a few other similar examples.

Stephen asked the Board if: they agreed that a review of the entire body of OPLIN policies is needed, and if so; does the Board want to undertake this project in stages throughout the coming year, or; does the Board want to dedicate some time at the April planning meeting to reviewing all the policies.

Jamie Mason noted that some of these documents are not really policies and wondered if Board action was needed to remove them, but while Stephen agreed, he noted that they had been adopted by Board action, so he felt Board action was necessary to rescind them.

Michael Penrod suggested that Stephen prepare a complete policy "manual" for Board review at the April meeting or as soon as possible thereafter, paying special attention to removing procedures from policies. The Board was in general consensus with this suggestion.

8. OPLIN DIRECTOR'S REPORT

Stephen Hedges reported on a number of activities related to the DPLA-Ohio (Digital Public Library of America in Ohio) project, which has been occupying much of his time recently. He has also been busy working with Lorrie Germann on E-rate materials, since the new online system this year is requiring much more time and effort to get things set up properly. Stephen informed the Board that he has completed the staff evaluations for 2015 and will now move on to creating evaluation materials for 2016, which will need careful attention, since there is a possibility that at some point in the future the state may start awarding pay increases based on employee performance. Finally, Stephen announced that the Content Advisory Committee would be meeting on February 17 to prepare recommendations and suggestions for the Board regarding online databases. In particular, he plans to discuss the current process of selecting the Ohio Web Library databases with the committee. In response to a question asking if it still makes sense to buy the databases in partnership, Stephen replied that the basic concepts of the original partnership are still valid, but the database selection has evolved over the years to the point where the Libraries Connect Ohio partners are concerned that the needs of the largest contributors are not being met.

8.1. Library Services Manager report

Laura Solomon reported that she has been upgrading the website kits to add new features that libraries have inquired about, and has been testing some other new features. One of these is a module that allows her to include drop-down menus on the websites and still keep them accessible to those who have vision impairments and use special software to convert websites to speech. Finally, she reported that she will be a presenter at the Massachusetts Library Association 2016 Conference in May.

8.2. Technology Projects Manager report

Karl Jendretzky provided more details on the improved OpenDNS licenses now available to libraries through OPLIN. He also reported that the last of the old T1 lines has now been replaced, which makes some old hardware available for other uses, and he described new servers going into production at the network core.

Karl reported that he had investigated TV whitespace hardware, to be able to advise libraries, and found that one company dominates that market and that the bandwidth capacity of the hardware is rather limited. Karl also reported that Cleveland Public Library has begun using the OPLIN SMS notification system, boosting usage to about 77,000 patron notifications a month.

Karl updated the Board on progress toward installing network cards that can handle up to 100 Gbps in the OPLIN core router to accommodate VoIP traffic from libraries. The Board expressed concern that Karl could be spending a lot of time on a project that only served a few libraries and advised caution in that regard.

Karl also reported that networked printers in libraries have been hacked recently if they are using a public IP address, so he has been advising libraries on re-addressing their printers. Finally, Karl reported that the OPLIN office has started using Slack for intraoffice communication.

8.3. Database usage

Stephen Hedges reported that World Book statistics are still not available online, but World Book staff have been providing statistics spreadsheets to OPLIN, INFOhio, and OhioLINK. The database usage statistics in general have settled into a pattern that is almost identical to last year.

9. CHAIR'S REPORT

9.1. Board nominations committee

Becky Schultz noted that Jamie Mason will be leaving the Board after June, having served two full terms, and that Cindy Lombardo, Joe Greenward, and Michael Penrod are coming to the end of their first terms. She therefore appointed Jamie, Karen Davis, and Susan Brown to a committee to collect and review nominations for Board membership. Jamie asked that Stephen review last year's nominations as well.

9.2. Plans for April Planning Meeting

Becky Schultz asked Stephen Hedges to describe plans for the April 8 planning meeting. Stephen provided an overview of the meeting time, the agenda, and the lunch arrangements for the day.

9.3. Ethics form reminder

Becky Schultz reminded the Board that their annual Financial Disclosure Statements are due at the Ohio Ethics Commission by April 15.

10. ADJOURNMENT

On motion of Karen Davis and second of Travis McAfee the Board adjourned at 11:20 a.m.

OHIO PUBLIC LIBRARY INFORMATION NETWORK (OPLIN)
ONE HUNDRED FIFTY-THIRD REGULAR MEETING of the BOARD OF TRUSTEES

Minutes — December 11, 2015

1. WELCOME and CALL TO ORDER

The one hundred fifty-third meeting of the Ohio Public Library Information Network (OPLIN) Board of Trustees was called to order at 10:05 a.m. on Friday, December 11, 2015 by Board Chair Becky Schultz at the OPLIN office in Columbus, Ohio.

Present were Board members: Jill Billman-Royer, Susan Brown, Karen Davis, Joe Greenward, Cindy Lombardo, Jamie Mason, Chris May, Travis McAfee, Michael Penrod, and Becky Schultz.

Also present were: Stephen Hedges, Laura Solomon, and Karl Jendretzky (OPLIN); Beverly Cain and Jamie Pardee (State Library); and Doug Evans (Ohio Library Council).

2. APPROVAL OF THE AGENDA

Jill Billman-Royer motioned to approve the agenda as presented; Susan Brown seconded. There was no discussion, so the Chair called for a vote on the motion; all aye.

3. PUBLIC PARTICIPATION

The Chair called for public participation.

Beverly Cain described several LSTA grants awarded at the State Library Board meeting on Tuesday. The State Library Board also has a member whose term is expiring, so they submitted names to the State Board of Education for possible appointment. Beverly shared information about the DPLA (Digital Public Library of America) in Ohio project symposium that was held at the State Library last week. Following discussions at the symposium, the State Library may take a leadership role in this project.

Doug Evans again thanked the Board for sponsorship of the Ohio Library Council (OLC) Convention and Expo in Cincinnati in October. He expects that the OLC will request support in February for the upcoming convention in September 2016. Doug also expressed his appreciation for OPLIN co-sponsorship of the successful RightClick 2015 convention in November. Doug noted that the OLC was involved in one of the LSTA grants awarded by the State Library Board, which will train librarians in data analysis. Doug then provided an update on several initiatives pending in the state legislature that OLC is monitoring. The Public Library Fund (PLF) distributions to libraries have increased as a result of the successful effort to increase library funding in the new state budget, but some pending legislation could reduce the PLF. Finally, Doug announced that the new OLC website, part of their re-branding, should debut in January.

4. APPROVAL OF THE MINUTES of October 9 meeting

Karen Davis motioned to approve the minutes of the October 9 meeting as presented; Jamie Mason seconded. There was no discussion, so the Chair called for a vote on the motion; all aye, with Jill Billman-Royer abstaining.

5. ACCEPTANCE OF THE FINANCIAL REPORTS

Jamie Pardee discussed the financial reports provided to the Board. She noted that the Fiscal Year 2016 budgeted amount for the OPLIN payment toward the cost of the Ohio Web Library information resources had been adjusted. She noted that no bills had yet been received from the Office of Information Technology (OIT) for telecommunications costs. In the Revenue/Cash Balance Report, she noted that E-rate reimbursements were being received a bit sooner than expected. Stephen Hedges explained that the adjustment in the payment for the Ohio Web Library resulted from circumstances surrounding the reduction in INFOhio's budget and the subsequent cancellation of the LearningExpress Library statewide subscription.

Jill Billman-Royer motioned to accept the Financial Reports; Cindy Lombardo seconded. There was no discussion, so the Chair called for a vote on the motion; all aye.

6. OLD BUSINESS

6.1. Discuss Extending OPLIN Internet to Other Institutions policy

Stephen Hedges reminded the Board of the discussion of TV white space at the October Board meeting, where it had been decided to begin asking libraries to report such off-premises use of OPLIN circuits as part of the OPLIN E-rate process, and also to begin work on revising this policy. Stephen briefly explained the history of this policy, which was originally intended to keep libraries from sharing their OPLIN connection with schools and other local institutions. The current version has not been substantially revised in 15 years. The basic assumption is that OPLIN receives funds to provide services to public libraries, and thus OPLIN services should be limited to public libraries. If that assumption is still valid, there needs to be some way to control non-library use of OPLIN circuits.

Stephen presented three options for controlling non-library use of OPLIN circuits. One would be to simply forbid such use. Another would be the current policy, which ceases upgrades to a library's circuit if it is shared, though Stephen noted that the many overly-large circuits currently purchased to take advantage of financial incentives could make this a meaningless deterrent. The third option would be to charge the library for non-library use of circuits, which was discussed in 2012 and rejected due to the heavy burden of administering such a policy. Stephen noted that there is also a very basic question of how appropriate it is for OPLIN to dictate how a library may use their OPLIN circuit.

Ensuing discussion raised many questions. Does OPLIN need to change the policy? Would the legislature feel that public library funds were being misspent? Would some public libraries feel that non-library use of OPLIN circuits, funded by public library funds, was inappropriate? As long as the circuit is not shared with institutions, do some public libraries have the right to prevent other libraries from using the OPLIN circuit to serve their community as they see fit? There was consensus that OPLIN circuits should not be shared with local institutions, but general public use of OPLIN circuits should be handled differently. It was also understood that use of a library wi-fi connection that extends beyond the building walls to the parking lot or nearby buildings is ancillary use of the OPLIN circuit and not subject to this policy.

Should OPLIN ask libraries to provide a plan for how the library intends to use the OPLIN circuit outside of library property? Should OPLIN require that a library purchase a separate circuit for such non-library use? Since TV white space is the current technology that makes it feasible for a library to connect off-premises locations to the OPLIN circuit, should the policy specifically address TV white space, with the understanding that it will be revised as new technologies develop?

If TV white space is specifically addressed, should it be permitted or not? How much of a library's circuit is it likely to use? What if the library decided to provide TV white space Internet to an entire town? Is OPLIN responsible for providing technical support for such usage? Would the legislature feel that the library was competing with private businesses if it functioned as the Internet service provider for a community?

The Board asked Stephen to bring his recommended version of the policy to the February meeting for further discussion.

6.2. Discuss dissemination of CIPA requirements document

Stephen Hedges presented a document he had written about requirements for CIPA (Childrens Internet Protection Act) compliance. This resulted from an October Board meeting discussion about the need to better inform libraries about CIPA, since many of the recent E-rate Modernization changes put more emphasis on supporting services that require CIPA compliance for E-rate funding. He asked the Board for advice on how to disseminate this document, to get information to libraries without giving the impression that OPLIN advocates CIPA compliance.

The Board speculated that some libraries are not compliant with CIPA because they are uncomfortable with managing a filter, and Stephen noted that the document contains some information about using the free filter (OpenDNS) available from OPLIN. In response to a question, Stephen confirmed that OPLIN would receive more E-rate funds if more libraries were CIPA-compliant.

Stephen suggested that the document be posted on the OPLIN website and on the website the libraries use to report their CIPA status to OPLIN, but not disseminated through the email lists. Beverly Cain and Doug Evans also offered to link to the document from the State Library and the OLC websites. The Board felt that the availability of OpenDNS, however, should be well-publicized, and that many libraries would be interested in being CIPA-compliant if they had this information.

Stephen will place the document on the OPLIN website, provide a link to the document to the State Library and OLC for their websites, and will then start the process of informing libraries about the availability of free OpenDNS through OPLIN.

7. NEW BUSINESS

7.1. Discuss OpenDNS licensing

Karl Jendretzky noted that the OPLIN OpenDNS filtering cannot be used by CLEVNET libraries, because of the configuration of the CLEVNET Domain Name System (DNS). OpenDNS, however, does have a more advanced product that would work for CLEVNET, and would also allow all libraries to have more control over how filtering is implemented on individual workstations. Licensing fees for this product would not be assessed at the site level, but at the workstation level. Karl does not know what those fees would be; OpenDNS has not provided that information yet.

Stephen Hedges explained that this item was included on the agenda in the hope that the costs would be known before this meeting, but since the cost is still unknown, he asked the Board for general thoughts about spending more for filtering and getting this better product. Travis McAfee and Michael Penrod reported that the cooperating libraries of Wood County do not use the current OpenDNS filtering because it does not have the advanced capabilities that would be available in the better OpenDNS product. The Board looked forward to having cost information at the February meeting and making a formal decision then.

7.2. Approve OIT Network Services MOU

Stephen Hedges provided copies of a Memorandum of Understanding that OIT has requested for setting the annual cost of their Internet services provided to OPLIN. This would change billing from monthly to a single annual bill for Fiscal Year 2016. Stephen had concerns about the effect of signing such an MOU on OPLIN's E-rate funding, since any contracts for Internet services should have been in place before OPLIN submitted the application last spring for E-rate discounts in Fiscal Year 2016. Lorrie Germann, state E-rate coordinator, confirmed that signing an MOU now that set pricing for Internet services would preclude OPLIN from receiving any E-rate discounts for OIT services this year; however, a document that simply changed the billing cycle would probably not cause a problem. OIT subsequently has edited the document to attempt to address this problem.

The Board discussed some other concerns with the MOU language and possible ways to make changes, but in general questioned the need for any MOU at all. In particular, the Board was uncomfortable with signing any document which could endanger E-rate discounts. It was also noted that OPLIN revenue is received monthly, so a large annual payment could be a problem.

Jamie Mason motioned to reject the proposed Memorandum of Understanding; Michael Penrod seconded. There was no further discussion, so the Chair called for a vote.

Recorded vote: Jill Billman-Royer, aye, Susan Brown, aye, Karen Davis, aye, Joe Greenward, aye; Cindy Lombardo, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; Michael Penrod, aye; and Becky Schultz, aye.

Further new business (Ohio History Day)

The Chair asked if there was any further new business to come before the Board. Stephen Hedges reported that he had been contacted about sponsoring awards for Ohio History Day, as OPLIN did last year, and asked if anyone had any objections to repeating last year's awards. There were no objections.

8. OPLIN DIRECTOR'S REPORT

Stephen Hedges seconded Doug Evans' remarks earlier in the meeting as to the success of the RightClick 2015 workshop. Feedback from participants was very positive. Jill Billman-Royer thanked Laura Solomon and Karl Jendretzky for the initial idea of hosting an ice breaker event before the formal workshop. The first of the annual E-rate workshops has been completed, and the online system for collecting E-rate forms required from libraries for OPLIN has been improved, with a new area for reporting the amount of bandwidth traversing the OPLIN network that originates off library premises.

Stephen reported on his appearance before the Sunset Review Committee, which is required every five years. The Committee asked questions about the activities of the Board.

Stephen also followed up on Beverly Cain's earlier comments about the DPLA symposium with further information about the progress of that project. Stephen distributed one of the possible organization models discussed at the symposium and noted that the public library area of the model needs further planning. OPLIN could assist with leadership and resources in this area, and Stephen asked how much the Board might be willing to do. Since many organization decisions will need to happen before the February Board meeting, he requested an idea of how much latitude he had for offering OPLIN resources to the project.

Since Beverly had indicated the State Library might take leadership of the currently planned three-year pilot project for a DPLA Ohio hub, Board members asked her some questions about what the State Library might need in the way of support. Stephen also refreshed the Board on the support OPLIN has provided so far. The Board expressed interest in generally assisting the State Library with its needs. Stephen suggested that as those needs are determined, he could consult with the Executive Committee about how much support could come from OPLIN, pending the next full Board meeting.

8.1. Technology Projects Manager report

Karl Jendretzky explained some of the changes to the system for collecting E-rate forms from libraries, and also reported he had rebuilt the server handling SMS texting for libraries. Karl also reported developments with OIT and AT&T that could result in positive changes to the configuration of the OPLIN core. Karl reported that he has had good results dealing with Time Warner Cable directly for troubleshooting circuits, instead of working through the OIT Call center. Karl provided information about network attacks that the OPLIN DDoS hardware had successfully blocked. Finally, Karl reported on some changes to the OPLIN office infrastructure following a recent power outage.

8.2. Library Services Manager report

Laura Solomon noted that the website kit work has slowed down as the holidays approach, so she has been working on preparing some new features for the kits. Laura also reported on a successful, standing-room-only presentation about online tools at the Indiana Library Federation convention.

8.3. Database usage

Stephen Hedges reported that database usage statistics have been holding steady compared to last year, but he did note that World Book usage statistics are not included, since those statistics have not been available to OPLIN since September. World Book reports that the failure has been caused by work they are doing to upgrade their systems.

9. CHAIR'S REPORT

The Chair had no report.

10. ADJOURNMENT

On motion of Michael Penrod and second of Karen Davis the Board adjourned at 12:05 p.m.

OHIO PUBLIC LIBRARY INFORMATION NETWORK (OPLIN)
ONE HUNDRED FIFTY-SECOND REGULAR MEETING of the BOARD OF TRUSTEES

Minutes — October 9, 2015

1. WELCOME and CALL TO ORDER

The one hundred fifty-second meeting of the Ohio Public Library Information Network (OPLIN) Board of Trustees was called to order at 10:00 a.m. on Friday, October 9, 2015 by Board Vice-Chair Susan Brown at the Duke Energy Convention Center in Cincinnati, Ohio.

Present were Board members: Marty Beets, Susan Brown, Karen Davis, Joe Greenward, Jamie Mason, Chris May, and Travis McAfee.

Also present were: Stephen Hedges, Laura Solomon, and Karl Jendretzky (OPLIN); and Doug Evans (Ohio Library Council).

2. APPROVAL OF THE AGENDA

Karen Davis motioned to approve the agenda as presented; Joe Greenward seconded. There was no discussion, so the Vice-Chair called for a vote on the motion; all aye.

3. PUBLIC PARTICIPATION

The Vice-Chair called for public participation.

Doug Evans reported on the Ohio Library Council (OLC) Convention & Expo and thanked the Board for their financial support of the convention. Doug noted that OPLIN sponsorship of the convention Internet was appreciated by attendees; the available bandwidth had to be doubled twice during the course of the convention. Doug also reported that the upcoming RightClick 2015 event co-sponsored by OLC and OPLIN on November 5-6 is coming together nicely.

Doug Evans left the meeting at 10:05.

4. APPROVAL OF THE MINUTES of August 14 meeting

Travis McAfee motioned to approve the minutes of the August 14 meeting as presented; Chris May seconded. There was no discussion, so the Vice-Chair called for a vote on the motion; all aye.

5. ACCEPTANCE OF THE FINANCIAL REPORTS

In the absence of Jamie Pardee, Stephen Hedges presented information about the Budget/Expenditures as of September 30, the first quarter of Fiscal Year 2016. For most accounts, about a fourth of the alloted budget has either been disbursed or encumbered, although the quarterly invoices for the database subscriptions and for Internet access through the Office of Information Technology (OIT) have not yet been received. In the Revenue/Cash Balance report, Stephen pointed out the revenue received from website kits maintenance renewals in July.

Jamie Mason motioned to accept the Financial Reports; Karen Davis seconded. There was no discussion, so the Vice-Chair called for a vote on the motion; all aye.

6. OLD BUSINESS

There was no old business to come before the Board.

7. NEW BUSINESS

7.1. Discuss hot spot lending, TV white space and E-rate

Stephen Hedges shared some email correspondence about two current trends in libraries that could involve OPLIN: using TV white space, and lending of wireless hot spots.

Stephen explained TV white space, the wireless frequencies that are now available following the abandonment of analog TV broadcasts and can be used by libraries to establish short-range wireless connections to the library building. Library usage of TV white space is currently being promoted by the Gigabit Libraries Network. There are E-rate implications, however, since any Internet traffic that does not originate from library property must be cost allocated out of E-rate reimbursements. Thus far, when libraries have asked if OPLIN would allow TV white space traffic to traverse the OPLIN network, the OPLIN response has been to remind the library of the OPLIN "Policy on Extending OPLIN to Other Institutions," which pre-dates OPLIN involvement with E-rate.

Historically, OPLIN has tried not to restrict how libraries use their OPLIN connections. In order to comply with E-rate rules, however, Stephen noted that OPLIN must now at least ask if a library is providing access to the OPLIN network from locations that cannot be considered library property. If the library is providing such access, then OPLIN must ask them to report each year the amount of off-premises bandwidth that is entering the OPLIN network, so OPLIN can make the corresponding reductions in E-rate applications.

Another email Stephen shared inquired if OPLIN was considering a consortium purchase of wifi hot spots for lending to the public, so people could use a cellular network connection to establish Internet access for their personal devices. Several libraries have received a good amount of publicity for providing this service, and many larger Ohio libraries are actively considering it. Currently such devices do not use the OPLIN network, so E-rate is not currently an issue, and OPLIN policies on use of the network also do not apply.

Related to the discussion of how libraries might use the OPLIN network, Stephen also mentioned that the network equipment currently cannot provide Quality of Service (QoS), which is needed if a library wants to use the OPLIN connection for Voice over IP (VoIP) phone service. OPLIN has never tailored the network for specific services, opting to just provide adequate amounts of plain Internet bandwidth.

Stephen summarized by saying that libraries are exploring uses of the network that could require some changes in OPLIN policies and past practices.

Karen Davis asked if the current E-rate Modernization program might result in a change of E-rate rules regarding off-premises Internet access, but Stephen felt this was unlikely, since most of the E-rate Modernization changes relating to wireless services deal with internal wireless connections. Jamie Mason felt it was still appropriate to refrain as much as possible from restricting use of the network. Marty Beets noted that TV white space, if used to establish many E-rate ineligible community Internet access points, could have a noticeable effect on the OPLIN budget.

Discussion moved to E-rate Modernization and compliance with the Children's Internet Protection Act (CIPA), since many of the E-rate changes shift funding from services that do not require CIPA compliance (telecommunications services without Internet access) to those that do (e.g. maintenance of internal wireless networks). Stephen noted a conversation he had with the director of a large library who felt that libraries could use more guidance on the minimum requirements for CIPA compliance. Travis McAfee noted that some small libraries may not be familiar with improvements in modern filtering, like the OpenDNS available for free from OPLIN. For some libraries, it could make sense for Karl Jendretzky to set up OpenDNS for them at their request, since it could increase OPLIN E-rate reimbursements for Internet access.

It was agreed that Stephen would notify libraries that OPLIN will be requesting information about off-premises use of the OPLIN network this year. For the next Board meeting, Stephen will bring proposed edits to the current OPLIN policy on sharing the network.

Regarding consortium purchase of wifi hot spots, Marty Beets noted that there is also a national consortium deal available to libraries from the non-profit Mobile Beacon through TechSoup for $10 a month per hot spot. The Board felt it would be very unlikely that OPLIN could negotiate a better deal than that.

OPLIN will also investigate how CIPA-compliance education can be improved and expanded.

8. OPLIN DIRECTOR'S REPORT

Stephen Hedges reported on the test of the Ohio One Network authorized by the Board at the August meeting. OPLIN requested that Ohio One equipment be installed at two libraries which have networking issues and would be good test sites. To date, nothing has happened. He also reported on the annual Stakeholders Meeting, held on Wednesday, which was sparsely attended. Stephen speculated that many people think the Stakeholders Meeting is only for "stakeholders" and assume that does not include them. The Board agreed that a different name might be needed.

Regarding office activities, Stephen highlighted an ETM meeting at Geauga County Public Library, the Ohio Digitization Interest Group (OhioDIG) meeting at the Westerville Public Library, and preparations for the upcoming DPLA in Ohio Project symposium.

8.1. Technology Projects Manager report

Karl Jendretzky reported that the connection to Cleveland Public Library has been upgraded to 4 Gbps, and that OPLIN will be working with CLEVNET staff to try to find a way to make OpenDNS work for CLEVNET member libraries, which could boost OpenDNS usage to about 120 libraries. While investigating a possible network issue with the Cincinnati library, Karl implemented new monitoring tools and is now finding some hidden problems on other connections. The new circuit for Toledo has also been completed after a long delay.

Karl also reported that the SMS notification system for library patrons is now being used by Cleveland Public Library, which has boosted the number of notifications sent to about 75,000 each month. He has also set up some new virtualization servers for hosting the library website kits. Finally, Karl noted that a planned upgrade to the core router using capital budget funds would allow QoS configuration for libraries using their OPLIN circuit for VoIP.

8.2. Library Services Manager report

Laura Solomon reported that two libraries have contracted for new website kits. She has also built a new OPLIN website, using usage data from the old website to make the most frequently viewed content easier to find. She rebuilt the OPLIN 4cast blog site, too, to match the style of the new OPLIN website.

8.3. Database usage

Stephen Hedges reported that over the past few months database usage compared to the same period last year has changed very little. World Book statistical reports have not included individual library usage numbers, but he was able to get overall OPLIN usage numbers from them.

11. CHAIR'S REPORT

The Vice-Chair had no report.

12. ADJOURNMENT

On motion of Joe Greenward and second of Travis McAfee the Board adjourned at 11:15 a.m.

OHIO PUBLIC LIBRARY INFORMATION NETWORK (OPLIN)
ONE HUNDRED FIFTY-FIRST REGULAR MEETING of the BOARD OF TRUSTEES

Minutes — August 14, 2015

1. WELCOME and CALL TO ORDER

The one hundred fifty-first meeting of the Ohio Public Library Information Network (OPLIN) Board of Trustees was called to order at 10:00 a.m. on Friday, August 14, 2015 by Board Chair Jill Billman-Royer at the OPLIN office in Columbus, Ohio.

Present were Board members: Marty Beets, Jill Billman-Royer, Susan Brown, Karen Davis, Joe Greenward, Jamie Mason, Chris May, Travis McAfee, Michael Penrod, and Becky Schultz.

Also present were: Stephen Hedges, Laura Solomon, and Karl Jendretzky (OPLIN); Stephanie Herriott (State Library); and Michelle Francis (Ohio Library Council). Ann Watson (State Library) arrived at 10:15.

2. NOMINATION and ELECTION OF BOARD OFFICERS

Jill Billman-Royer presented the slate of officer candidates recommended by the Nominations Committee: Becky Schultz, Chair; Susan Brown, Vice-Chair; Cindy Lombardo, Secretary; and Michael Penrod, Treasurer. Jill asked if there were any additional nominations, and there were none.

The Chair called for a vote on the slate of officers submitted by the Nominations Committee; all aye.

Stephen Hedges thanked Jill Billman-Royer for her exceptional work as Board Chair.

3. APPROVAL OF THE AGENDA

Jill Billman-Royer motioned to approve the agenda as presented; Susan Brown seconded. There was no discussion, so the Chair called for a vote on the motion; all aye.

4. ESTABLISH BOARD MEETING SCHEDULE for FY 2016

Chair Becky Schultz asked for approval of the following schedule of meetings, all at the OPLIN office starting at 10:00 a.m. unless otherwise noted: October 9, 2015 (at Duke Energy Convention Center, Cincinnati); December 11, 2015; February 12, 2016; April 8, 2016 (9:00 a.m. start); and June 10, 2016. She also asked for approval of two further meetings for planning purposes: August 12, 2016; and October 14, 2016. All meetings are on the second Friday of even-numbered months.

Karen Davis motioned to approve the Board meeting schedule as presented; Michael Penrod seconded. There was no discussion, so the Chair called for a vote on the motion; all aye.

5. PUBLIC PARTICIPATION

The Chair called for public participation.

Michelle Francis reported briefly on Ohio Library Council (OLC) discussions with directors of small libraries, the new OLC website under development, and the upcoming OLC Convention. She also distributed a summary of provisions in the new state budget that potentially affect libraries and described the more important ones. She noted that a webinar on the state budget has been posted on the OLC website.

Michelle described a meeting she and Stephen Hedges had with Rep. Terry Boose, who would like to do something special for libraries before he leaves the legislature and had heard good things about CLEVNET. Stephen suggested to him that extending OPLIN connections to branch libraries would be one thing that could be done to bring OPLIN closer to the CLEVNET model. Michelle and Stephen made it clear, however, that a prerequisite for such an extension of OPLIN would be moving OPLIN funding out of the Public Library Fund (PLF) and back into the General Revenue Fund (GRF).

Michelle has since had discussions with a few other legislators and a few library directors. Legislative leaders are indicating that moving OPLIN out of the PLF, so soon after a significant increase in the PLF, would be a very big request. In response to a question from the Board, Michelle noted that using more PLF money to fund an OPLIN expansion would create issues for libraries without branches who would not benefit, but would just see their PLF funding reduced. Stephen also explained that the financial benefit to many libraries that do have branches would not be significant, since they are often getting very high E-rate discounts on branch connection costs.

For these reasons, Michelle and Stephen do not plan to work on extending OPLIN connections to branches. Stephen did note, however, that he and Michelle had assumed that the OPLIN Board would support moving OPLIN funding out of the PLF, should an appropriate opportunity arise, and he asked if this was still the will of the Board.

The Board had some concern that removing OPLIN from the PLF would simply reduce the PLF by the amount of the OPLIN funding. Michelle noted that OPLIN funding is a fixed amount, while the PLF is calculated by a formula, so reducing the PLF by the exact amount of OPLIN funding was not likely, though some adjustment to the formula would be probable. Ann Watson asked if there were disadvantages to OPLIN funding coming from the GRF, and Stephen replied that OPLIN would be asked to prepare the same reduced-level budget requests that other state agencies funded from the GRF are asked to submit. Michelle noted, however, that as long as OPLIN is funded from the PLF there is no likelihood of requesting increased OPLIN funding either. The consensus of the Board was to continue to look for opportunities to remove OPLIN funding from the PLF.

6. APPROVAL OF THE MINUTES of June 12 meeting

Michael Penrod motioned to approve the minutes of the June 12 meeting as presented; Susan Brown seconded. There was no discussion, so the Chair called for a vote on the motion; all aye, with Jill Billman-Royer abstaining.

7. ACCEPTANCE OF THE FINANCIAL REPORTS

In the absence of Jamie Pardee, Stephen Hedges presented information about the Budget/Expenditures as of July 31, which now includes final budget numbers for Fiscal Year 2015. Stephen noted that Administration expenditures were 10.2% of total expenditures in FY2015, as opposed to 9.2% in FY2014, but this change was due to a decrease in total expenditures, rather than an increase in Administration expenditures. In FY2014 there were expenditures related to the Digitization Hubs grant and the extension to the subscriptions for NewsBank and Mango Languages; these expenditures were not needed in FY2015. While there was an exceptional expenditure in FY2015 for the network protection measures, this was offset by savings in telecommunications costs.

For FY2016, the approved expenditure for the DPLA in Ohio Project has not yet been added to the budget. Also, the amount due for the Libraries Connect Ohio (LCO) purchase of databases will be lower than currently reflected, since LearningExpress Library was cancelled after INFOhio's funding was cut in the new state budget.

Stephen also discussed the Revenue/Cash Balance numbers for FY2015, noting that the cash position at the end of the year was a little over $250,000 more than at the beginning of the year. Much of this is due to higher than anticipated E-rate reimbursements received within the fiscal year. Revenue from the PLF has not changed since FY2012.

Michael Penrod motioned to accept the Financial Reports; Jamie Mason seconded. There was no discussion, so the Chair called for a vote on the motion; all aye.

8. OLD BUSINESS

8.1. Approve Strategic Plan

Stephen Hedges provided a draft of the strategic plan that included changes discussed at the June meeting. Stephen summarized changes that had been presented and discussed at the June meeting and noted that the major change then requested was that a summary of the plan be added. The version now presented to the Board included such a summary; the time period covered by the plan was also changed to coincide with the state budget biennium.

Jill Billman-Royer motioned to approve the Strategic Plan as presented; Michael Penrod seconded.

During discussion, Board members expressed approval of the added summary.

There was no further discussion of the motion, so the Chair called for a vote.

Recorded vote: Marty Beets, aye; Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; Michael Penrod, aye; and Becky Schultz, aye.

9. NEW BUSINESS

9.1. Approve salary increases

Stephen Hedges explained that the state is offering "exempt parity" to state employees, such as OPLIN staff, that are not part of a bargaining unit ("exempt"). Since bargaining unit employees will be receiving 2.5% raises in the new state budget biennium, exempt employees are also being offered 2.5% raises for parity. In cases where boards have the authority to set salaries, which is the case with OPLIN, the agency board must pass a resolution authorizing the increase.

Stephanie Herriott explained that while one bargaining unit has agreed to 2.5% raises each year for three years, not all bargaining units have reached agreements with the state as yet, so agencies are asked to limit exempt staff salary increases to one year for now.

Chair Becky Schultz recognized Jamie Mason to offer the following resolution:

In that the new biennium budget (HB 64) awards State of Ohio E-1 employees a 2.5% salary increase beginning on the first day of the pay period that includes July 1, 2015 and allows increases up to 2.5% for other exempt state employees, the OPLIN board approves adjusting the compensation of each OPLIN staff member to one that reflects a 2.5% salary increase for each employee beginning with the pay period that includes July 1, 2015.

Jill Billman-Royer seconded the resolution.

Recorded vote: Marty Beets, aye; Jill Billman-Royer, aye; Susan Brown, aye; Karen Davis, aye; Joe Greenward, aye; Jamie Mason, aye; Chris May, aye; Travis McAfee, aye; Michael Penrod, aye; and Becky Schultz, aye.

9.2. Discuss joining Ohio One network

Stephen Hedges distributed several documents related to the Ohio One network, reminding Board members that this statewide networking initiative had been discussed a bit at the April Board meeting. Stephen provided a brief refresher on the concepts underlying the proposed network. Stephen and Karl Jendretzky reported on a meeting with representatives of the Office of Information Technology (OIT) and OARnet to discuss including the OPLIN network in Ohio One. This would entail installing additional equipment at the libraries.

Karl pointed out that the Ohio One concept increases the complexity of the network and the number of organizations which have responsibility for portions of the network. Stephen pointed out, however, that Ohio One proponents believe that Ohio One will ultimately streamline troubleshooting of network problems. Within the current budget, there would be no charge for any additional network maintenance or the equipment needed in the libraries.

After extensive discussion, Stephen recommended that OPLIN agree to the installation of the necessary equipment at one or two test locations and see if Ohio One provides any value. Board members questioned how the results of the test would be evaluated, and whether or not agreeing to a test would commit OPLIN to Ohio One if the test is successful.

After further extensive discussion, the consensus of the Board was to proceed with limited testing of Ohio One and report back to the Board, after which the Board would again discuss moving the OPLIN network into Ohio One. The estimated timeframe for the testing would be six months.

10. OPLIN DIRECTOR'S REPORT

Stephen Hedges provided an update on the DPLA in Ohio project, and also provided the website address where news and information about the project is published. A wide variety of organizations are actively involved in the project.

Regarding office activities, Stephen highlighted his attendance at a House Agriculture and Rural Development Committee hearing and an Ohio Digitization Interest Group meeting in Cincinnati; Karl Jendretzky's visits to eight libraries to troubleshoot network issues; and Laura Solomon's presentation at the Ohio Library Support Staff Institute at Baldwin-Wallace University.

10.1. Technology Projects Manager report

Karl Jendretzky reported that Cleveland Public Library will soon start using the SMS messaging service; currently the service sends about 70,000 text notifications to library patrons each month. Karl has installed a VoIP telephone system for the office and has established Google mail accounts for the OPLIN office, since we were unable to obtain government licensing for Microsoft mail accounts after repeated attempts.

10.2. Library Services Manager report

Laura Solomon reported that Braindunk upgrades to the website kits have now been applied. Laura has been working on a new OPLIN website with better responsive design and clearer organization. Laura was also been working on a widget that libraries can use to embed links to the Ohio Web Library databases into the libraries' websites.

10.3. Database usage

Stephen Hedges reported that database usage compared to the same period last year has changed very little. He noted that LearningExpress Library usage has been gradually declining as libraries increasingly promote usage of Ohio Means Jobs, though this decline has only a small effect on total usage.

11. CHAIR'S REPORT

Chair Becky Schultz appointed Jill Billman-Royer to the Board Executive Committee. She also reminded the Board that the October 9 meeting will be held at the Duke Energy Convention Center in Cincinnati in conjunction with the Ohio Library Council Convention and Expo. Stephen Hedges noted that the annual OPLIN Stakeholders Meeting will also take place at the OLC Convention.

12. ADJOURNMENT

On motion of Jill Billman-Royer and second of Susan Brown the Board adjourned at 11:49 a.m.